Booking terms

Day trips: full refund when cancellation takes effect at least 3 calendar days before service; a charge of 10% at 2 days, 20% at 1 day, and 30% on the service date or for a no-show.

Days are calendar-date differences in Korea Standard Time (Asia/Seoul), not elapsed 24-hour periods. Supplier non-refundable costs do not increase or add to these customer cancellation charges. If Ananta cancels due to its fault, amounts received are returned in full and compensation under the applicable schedule is paid separately. No customer cancellation charge applies to unavoidable circumstances, qualifying statutory withdrawal or an expressly agreed waiver. Mandatory consumer rights prevail. Ordinary cancellation takes effect when notice is received; qualifying written statutory withdrawal takes effect when sent. Where Korean electronic-commerce withdrawal rights apply, the ordinary period is 7 days after receipt of the written contract information. Mandatory extended rights for missing contract information or performance differing from its description remain available. A private or tailored trip is not automatically excluded; any exclusion must satisfy the law. Mandatory rights arising after service begins or after partial performance also remain available and are assessed on their facts. Refunds and compensation are paid by the end of the third KST calendar date after the effective date. A no-show requires both 30 minutes after the confirmed start and an unreachable guest.

Overnight trips: full refund when cancellation takes effect at least 5 calendar days before service; a charge of 10% at 4–2 days, 20% at 1 day, and 30% on the service date or for a no-show.

Days are calendar-date differences in Korea Standard Time (Asia/Seoul), not elapsed 24-hour periods. Supplier non-refundable costs do not increase or add to these customer cancellation charges. If Ananta cancels due to its fault, amounts received are returned in full and compensation under the applicable schedule is paid separately. No customer cancellation charge applies to unavoidable circumstances, qualifying statutory withdrawal or an expressly agreed waiver. Mandatory consumer rights prevail. Ordinary cancellation takes effect when notice is received; qualifying written statutory withdrawal takes effect when sent. Where Korean electronic-commerce withdrawal rights apply, the ordinary period is 7 days after receipt of the written contract information. Mandatory extended rights for missing contract information or performance differing from its description remain available. A private or tailored trip is not automatically excluded; any exclusion must satisfy the law. Mandatory rights arising after service begins or after partial performance also remain available and are assessed on their facts. Refunds and compensation are paid by the end of the third KST calendar date after the effective date. A no-show requires both 30 minutes after the confirmed start and an unreachable guest.